Emergency & Safety
One-tap access to railway helplines, SOS, and complaint services
Active Journey
#12126 · Dadar next
Hold 3 seconds to send emergency alert
Emergency SOS
Holding the SOS button for 3 seconds sends an emergency alert to Railway Protection Force (RPF) with your live GPS location and train details. Use only in genuine emergencies.
Response Time
~8 min
Average RPF response
Your Location
Parel–Dadar
Live GPS · Train #12126
Alert Reaches
RPF + 112
Dual notification
Helpline Numbers
Railway Helpline
Central Railway enquiry, complaints, lost & found, train info
National Emergency
Police, fire, ambulance — any life-threatening situation on or near railway
RailMadad Portal
File complaints for cleanliness, catering, staff behaviour, punctuality
RPF Helpline
Railway Protection Force — crime, theft, harassment, passenger security
File a Complaint (RailMadad)
Nearby RPF Posts
18
RPF Posts on Route
8 min
Avg Response
142
CCTV Cameras
Dadar RPF Post
Platform 1 — East Side
CST RPF HQ
Main Concourse
Kurla RPF Post
Platform 2
🔴 Emergency Alarm Chain
Pull the red chain near coach doors to halt the train in a genuine emergency. Misuse carries a fine of ₹1,000 under Railways Act Section 141.
Railway Safety Guidelines
- Wait for passengers to deboard before boarding — do not rush
- Never board or deboard a moving train — even at slow speed
- Stand behind the yellow line until the train comes to a complete stop
- Use the handles when boarding — platforms have a 1.5m gap at some stations
- At Dadar and Kurla, crowds surge — keep your bag in front and grip the handle